Ticketed events

Sell tickets for quiz nights, live music and tastings, and check guests in at the door.

1Turn on Events under Settings, Features, if it is off.
2Open Tables, then the Events tab, and tap New event: the name, day, time and kinds of ticket.
3Tap Publish, then Share to copy its link or print its QR poster.
4On the night, open the Check-in tab and check each guest in by their code or name, or scan their QR code.
5To refund a guest, find them under Tickets sold on the event and tap Refund.

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Articles

Add Quiz Nights and Live Music to Your Events PageCreate events in Café QR with kinds of ticket, prices and numbers, add a photo, and publish them to your own events page for guests to see.
Email Customers About Their Online OrdersSend customers a free email with your logo and colour when their online order is confirmed, ready to collect and on its way, and get new orders by email.
Run a Prize Draw to Grow Your Loyalty ClubStart a free prize draw in Café QR: one in every so many new loyalty members wins, with a QR poster, standard terms and a winners list.
Sell Something That Isn't on the Menu: Misc ItemsRing up a one-off item on the till, such as a birthday cake, corkage or a hire fee, with a typed name and price, and decide who needs a manager's PIN.
Café QR Staff: Food Safety Reminders on Staff PhonesLink a staff phone to Café QR Staff for food safety reminders on shift, log checks from the phone, and get push alerts as a manager at no charge.
Dishwasher, Acidity, Vacuum Packing and Sous Vide LogsSwitch on the specialist food safety logs your kitchen needs and record dishwasher rinses, pH readings, vacuum packing and sous vide cooks.
Food Complaints: What to RecordRecord food safety complaints in Café QR without guests' personal details, link the order, note what you checked and record the outcome.
Food Labels for Prepacked Food Under Natasha's LawBuild, check and print full ingredients labels, with allergens in bold, for food you pack before customers order it, such as wrapped sandwiches.
Food Safety Alerts, Check Times and the Till BannerSet when checks are due, choose who gets a text or email when something goes wrong, and log checks on the till with each person's own PIN.
Food Safety Records When the Internet Is DownKeep logging temperatures, food records and checklists on the till, tablet or phone without internet. They send themselves when you're back online.
Food Safety: Today, Records, Team and the Temperature RoundFind your way around Food safety: what is due now on Today, logging any record, the temperature round, and where records, training and set up live.
Maintenance and Equipment FaultsReport broken equipment, take a fridge or freezer out of use so it leaves temperature rounds, and record the repair and its job sheet.
Pest Control Sightings and Contractor VisitsLog pest sightings straight away, record what was done, and keep your pest contractor's visits, reports and recommendations in Café QR.
Photos on Food Safety ChecklistsAsk for a photo on a checklist item, take it on the till or a phone, and see it on the inspection report. Photos are private and kept 2 years.
Staff Sickness and Fitness to WorkRecord staff sickness the way the FSA asks, follow the 48-hour rule after diarrhoea or vomiting, and record a safe return to work.
What We Record About Staff Health, and WhyPlain words you can give your team about the sickness records your café keeps in Café QR, who sees them, how long they're kept and their rights.
Your Food Safety Score and Group ViewHow Café QR's safety score is worked out from your own records, why it isn't your Food Hygiene Rating, and how to raise it at every site.
Food Safety Records, Training and DocumentsRecord cooking, cooling, reheating, holding, deliveries and probe checks, keep staff hygiene certificates and your food safety plan, and get reminders.
Age Checks on Alcohol: 18+ Drinks and Licensed HoursMark drinks as 18+ in Café QR so guests confirm their age before ordering, set licensed hours, and send the alcohol flag to Deliveroo and Uber Eats.
Menus: Show Brunch, Lunch and Dinner at the Right TimesSet up brunch, lunch or pizza night menus in Café QR, choose when each is on, and switch one on or skip it for a day.
What Works When the Internet Goes DownWhat Café QR's till keeps doing without internet, what waits for the connection, and how to prepare so a dropped connection never stops service.
Connect Café QR to ClaudeAsk Claude about your sales, orders, best sellers, menu, busy times and guest feedback by connecting your Café QR account.
Shared Tills, Tablets and Staff PINsPair a till, waiter tablet or kitchen screen, add staff with just a name and PIN, and see how the lock screen records every sale against the right person.
Staff Roles and Permissions: Who Can Do WhatOwner, Manager, Floor and Kitchen roles in Café QR, what each can open and do, how manager PIN approvals work, and how to change permissions for each role.
How to Get Delivery App Orders on Your Kitchen ScreenPut Uber Eats, Deliveroo and Just Eat orders on the Café QR kitchen screen and printers through Deliverect, Otter or the order API, and what's coming next.
How to Do an End-of-Day Cash-UpOpen the drawer with a float, record cash paid in and out, count up at close and see the difference, with a printable report of the day's takings.
Kitchen Printer Setup and TroubleshootingConnect a Star, Epson or any ESC/POS kitchen printer, choose what each one prints, and fix a printer that isn't connected or isn't printing.
Orders Not Showing on the Kitchen Screen? How to Fix ItWhy an order might not appear on the kitchen screen, or arrives without a sound, and how to fix each cause, from the wrong branch to a sleeping tablet.
Stock Counts, Prep Batches and Suggested OrdersBuy in cases and sacks, make sauces in batches at their real cost, count stock and see what went missing, and let par levels write your orders.
How to Add Your Card Machines to Café QRUse any card machine with the till: add each one by name to check its takings at close, and in the UK link Dojo or SumUp so the till sends the amount for you.
What Hardware Do You Need to Run Café QR?The devices, printers and card readers that work with Café QR: use the tablet or laptop you have, add printers and a cash drawer, and take card your way.

More guides

Your first test orderSee an order go from a guest's phone to your kitchen screen, in two minutes.
Opening the till, kitchen or waiter screenThe screens a device runs all shift, and how to make a device open straight onto one.
Running the kitchen screen during serviceOne screen in the kitchen shows every order as it comes in.
Call staff and bill requestsWhen a guest taps Call staff or Request bill on their phone.
Taking orders on the waiter appThe till on your phone: pick a table, add dishes, send them to the kitchen.
Taking orders at the tillRing up counter and table sales and take payment, even when the Wi-Fi drops.
Taking card payments on a card readerSend the amount to a Stripe card reader from the till, so nobody types it in twice.
Changing your menuPrices, new dishes and finished items, from your phone during service.
Allergens on your menuShow guests which allergens each dish contains.
Table QR codesPrint a code for each table, and replace one if it's lost.
Your floor planSee every table at a glance: free, ordering, waiting for the bill.
Open tabs and moving tablesTables that have ordered but not paid yet.
Table bookingsTake bookings online and by phone, and seat guests when they arrive.
Cancelling and refundingFix a mistake, or give money back.
Daily takings and reportsWhat you sold today, this week, and your busiest times.
Cashing up the drawerOpen the drawer with a float, and close it with a count that adds up.
Clocking in and outHours for payroll, from a shared tablet or your own phone.
Your own deliveries and ridersAssign riders, send orders out, and mark them delivered.
Online ordering for collection and deliveryYour own order page, with no commission.
Setting up a self-order kioskA tablet at the counter where guests order for themselves.
Putting your menu on a TVShow your live menu on the TVs in the shop. Prices and sold-out dishes change on the TV by themselves.
Separate kitchen screensSend drinks to the bar and food to the kitchen.
Happy hours and dealsDiscounts that apply by themselves, at set times.
Promo codesCodes guests type in their basket, or staff enter on the till, for money off.
Loyalty points and regularsPoints, a stamp card and rewards for the guests who come back.
Selling and taking gift cardsSell a gift card, and take it as payment at the till, at the table or online.
Stock and recipesKnow what you have, and what each dish costs to make.
Food safety diary and temperature checksOpening and closing checks, temperatures and the daily sign-off, ready for an inspection.
More than one locationOne menu and one account, with tables, kitchen screens and takings per venue.
Opening times and pausing ordersStop orders when you're closed, or for a few minutes when the kitchen is slammed.
Your logo and colourMake the menu guests see look like your restaurant.
Kitchen and receipt printersPrint every order in the kitchen the moment it comes in.
Taking card paymentsGuests pay by card, Apple Pay or Google Pay, into your own Stripe account.
Delivery app orders on your kitchen screenOrders from delivery apps arrive and print like any other order.
VAT, service charge and tipsWhat's added to the bill, and how it shows to guests.
Adding staffGive waiters and kitchen staff their own login, and decide what each role can do.
Changing or cancelling your planMove up or down a plan, switch features off, or cancel.

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