A kitchen display system that every order reaches

Each order card shows where it goes (a table number, Takeaway or Collection), a short order code, the guest's name, every item with its chosen options, and any kitchen note. Orders sit oldest first, so the one that has waited longest is the next to make.

One tap moves an order along, and a new-order chime can be switched on. Online orders paid by card only appear once the payment is confirmed, so the kitchen never makes an order nobody has paid for.

• ✓Orders turn amber, then Late, at the minutes you set
• ✓Courses: the kitchen gets course 1, and course 2 shows as held until the waiter sends it
• ✓Seat numbers on the board and the ticket
• ✓Voided items struck through, so nothing is made by mistake
• ✓Recently done lists the last hour's finished orders, with a Recall button
• ✓An order-ready screen for a TV by the counter, where customers watch for their number
• ✓Kitchen staff sign in straight onto the kitchen screen

Give each part of the kitchen its own screen: the bar, the grill, the pass. A station shows only the menu categories it makes, so the bar never sees the grill's tickets. Pick the station on the kitchen screen, or bookmark its address on the tablet that lives there.

Each station marks only its own items ready. When an order has dishes for two stations, it turns ready once both have finished, and Undo puts a station's part back. The Kitchen speed report shows average, typical and slowest ticket times by station and by hour.

Connect a supported Star CloudPRNT or Epson network printer and a ticket prints as each order arrives, with no app or bridge box in between. 80mm and 58mm paper are supported. On Multi-site, a printer can print one location's orders only.

Many venues run both: the screen at the pass and a printer at the bar, or a printer as a backup during the busiest service.

• Kitchen screen or printed tickets: which suits you →

The kitchen screen and kitchen printers are in every plan, from Order & Pay at £9.99 per venue a month. Kitchen stations are in the POS plan at £39, or the "Till and cash-up" add-on at £15 a month.

Courses are sent by staff, not timed: the waiter or Open tabs sends course 2 when the table is ready for it. Network kitchen printers other than Star CloudPRNT and Epson need a small print bridge running on a café computer.