A restaurant EPOS and management system for the floor, the kitchen and bookings

On the POS plan, waiters take orders at the table on their own phone, using the same till as the counter. Each order goes to the kitchen with the table number, and the table's tab stays open until the guests pay. Split it between as many people as are paying, move a table, or take cash, a card reader or your own card machine.

The floor plan shows every table at a glance: free, ordering or waiting to pay. Table bookings come in from your own booking page, and staff add phone bookings, seat guests and mark no-shows.

• ✓Waiter app and counter till on any tablet or phone
• ✓Tabs, split bills and moving tables
• ✓Floor plan and table bookings
• ✓Refunds with a reason, and cash-up against your float

• See the floor plan and tabs →
• See table bookings →
• See the till and waiter app →

On the POS plan, set up a screen for each part of the kitchen: the pass, the grill, the bar. Each one shows only its own menu categories, with orders in New, Preparing and Ready, a chime for new orders and an alert when one runs late. Recently finished orders can be recalled.

Prefer paper? Kitchen tickets print on supported Star CloudPRNT and Epson network printers. On the Multi-site plan, each fired order takes its ingredients off stock and shows the dish cost and margin.

• ✓Kitchen stations with their own screens
• ✓Order timers and late alerts
• ✓Stock and recipes on the Multi-site plan

• See the kitchen display system →
• See stock and recipes →

Each table also has its own QR code. Scanning it opens your menu in the guest's phone browser, with nothing to download. They choose dishes, sides and cooking preferences, add a note for the kitchen if they need to, and pay.

The paid order appears on the live order board and, if you connect a supported Star CloudPRNT or Epson network printer, prints as a kitchen ticket. Guests can tap “Order more” later for dessert or another drink without waiting for a server.

• ✓Required and optional choices with their own prices
• ✓Kitchen notes on every order
• ✓Sold-out dishes hidden from guests straight away

Tag dishes against the 14 allergens that must be declared under UK law and show them to guests on the menu. Guests can hide dishes containing an allergen they avoid, with a reminder to tell staff about any allergy.

Add an optional service charge as its own line, and let guests add a tip if you choose. Prices include VAT and every receipt shows the VAT amount. Guests can also tap “Call staff” or “Request bill”, and the request appears in your dashboard with the table number.

• Prepare allergen information for a digital menu →
• See how checkout, tips and receipts work →

Set the hours guests can order each day and pause ordering from the dashboard when the kitchen needs a break. Waiters get their own staff role, and daily takings export as CSV for your accountant.

If you use Square, you can import your menu from the Square catalogue, push paid orders into Square and keep sold-out dishes in sync. Payments go to your own Stripe account, with your restaurant as the merchant and a 0% Café QR platform fee.

• Kitchen screen or printed tickets for a small kitchen →

Courses are sent by staff rather than timed: the kitchen gets course 1, and course 2 waits until the waiter sends it. If the internet drops, the till keeps taking cash (and your own payment types) and uploads those sales when it is back, but card payments, tabs and table QR ordering wait for the connection, and sales taken offline do not reach the kitchen screen.

It suits small, independent restaurants that want one system for the floor, the kitchen and table ordering without a large restaurant system. If you need timed, automatic course firing across many sections, check it is covered elsewhere in your setup.