Café QR

Part of the Café QR POS · Checkout and payments

Order and pay at table, part of your POS

Order and pay at table is part of the Café QR POS. Guests order and pay from their phone, so nobody queues at the till to settle up, and every paid order lands on the same kitchen screen and in the same takings as a till sale. Your own Stripe account takes the payment, with your venue as the merchant.

One month free, no card needed. No contract.

A guest smiles at her phone at a café tableOrder and pay at table
Choosing a dish's options on the guest menu
  • Payments

    Apple Pay, Google Pay and card

  • Merchant

    Your venue

  • Café QR platform fee

    0%

16 seconds at table 7

The guest pays before the kitchen starts.

From table to kitchen to takings. A guest scans the QR code on table 7, orders Flat white, Almond croissant, Oat latte, and pays £10.40 on their phone. The order appears on the kitchen screen as New, moves to Preparing and then Ready, the guest's phone shows the order is ready, and the sale is added to the day's takings.

Part of a full POS

The till, the floor and the kitchen in one system.

  • Counter till on any tablet, phone or laptop: cash with the change worked out, or card
  • Waiter app, tabs, split bills and a live floor plan
  • Kitchen screens by station and printed tickets
  • Refunds, time clock and cash-up against your float
  • Table QR and your own online page feed the same kitchen and takings
The Café QR till with a flat white and an espresso in the current sale
01

Paid before it reaches staff

The guest reviews their order, sees the total and pays on the same browser page. The order only appears on the staff screen or kitchen printer after Stripe confirms the payment.

Staff get a clear paid order to prepare, and the guest never has to catch someone's eye to pay at the end.

02

A checkout that shows every charge

The basket shows the subtotal, any service charge you set and the total before the guest pays. You can also let guests add an optional tip. Menu prices include VAT, and the receipt shows how much of the total is VAT.

The guest can open a printable receipt with your logo, their items and options, and the payment status.

  • Optional service charge shown as its own line
  • Optional tipping at checkout
  • VAT-inclusive receipt for every order
03

Your venue remains the merchant

Each venue connects its own Stripe account through Stripe Connect. Card payments are processed for that connected account, and Stripe pays out according to its payout schedule and settlement timing.

Café QR does not receive, hold or distribute the guest's payment. Stripe's standard processing charges apply, but Café QR adds no platform percentage to the order. Refunds are issued from your Stripe account.

04

Paying at the till and asking for the bill

Until a venue connects Stripe, guests see a “Pay at the till” option and their orders still go to staff, so you can start table ordering before taking card payments online.

Guests can also tap to request the bill or call a member of staff from the menu, and the request appears in your dashboard with the table number. Reports separate online and at-till takings, and can be exported as CSV.

On the POS plan, a table can also run a tab instead: rounds go on it from the till, the waiter app or the table's QR code, and staff settle it in cash or on a card reader when the guests are ready.

Questions

Straight answers, before you start.

Does Café QR take a percentage of each payment?

No. Café QR charges a 0% platform fee on guest orders. Stripe's standard processing charges still apply and are paid to Stripe.

Who receives the money when a guest pays at the table?

Your venue. Each venue connects its own Stripe account through Stripe Connect and is the merchant. Stripe pays out to your bank on your account's payout schedule, and Café QR never holds the guest's payment.

Can guests add a tip or see a service charge?

Yes. You can add an optional service charge, shown as its own line before the guest pays, and let guests add an optional tip at checkout. Every order has a VAT-inclusive receipt.

Can we start before connecting Stripe?

Yes. Until a venue connects Stripe, guests see a “Pay at the till” option and their orders still go to staff, so you can run table ordering before taking card payments online.

How do refunds work?

Refunds are issued from your own Stripe account, because your venue is the merchant for every card payment.

One-month free trial

Run your venue on Café QR.

From £9.99 per venue, per month after the free month, which needs no card. No setup fee, and 0% platform fee. Rather someone showed you round? Book a free 15-minute walkthrough here. It’s an enquiry only: no card, no subscription and no trial started.

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