Café QR

Food Safety: Today, Records, Team and the Temperature Round

Find your way around Food safety: what is due now on Today, logging any record, the temperature round, and where records, training and set up live.

Updated 6 November 2026

See it in the dashboard: a one-minute walkthrough with a voice-over and captions.
Read the transcript

Food safety in Café QR keeps your daily records in one place, ready for an inspector. Open Food safety. Today shows what needs you now, today's checks, and where each fridge and hot hold stands. Start in Set up. The list at the top shows what's left to do, one step at a time. Add each fridge, freezer and hot hold. Leave the limits blank to use the standard safe range. In Check times, pick when opening checks, closing checks and temperature rounds are due. Choose the days, and how long before a late check shows as overdue. In Who gets alerts, choose who's told when a check is missed or a reading is out of range. When a round is due, tap Start a round. Café QR takes you through each fridge in turn. Probe the fridge and type the reading. Then save, and Café QR moves you on to the next one. If a fridge is out of use, tap Skip, out of use, and report it, so the gap is explained. If a reading is out of range, Café QR asks what you did about it, and reminds you to check again. Log something covers everything else: cooking, cooling, deliveries, pests and equipment faults. Start a cooling record when food comes off the heat, with its temperature. Finish it here once it's cold. For opening and closing checks, answer each item with Done or Problem. Problem asks what you did about it, so a ticked list always means it was really checked. Overview shows your safety score, where points were lost, and the quickest wins. At the end of the day, a manager checks the records and signs the diary. With more than one site, pick All locations to see every site, lowest score first. In Team, link staff phones. Staff get reminders on shift and log checks with their PIN. When an inspector visits, open Inspection, pick the dates, and print or save it as a PDF. You stay responsible for food safety. Café QR keeps your records clear and complete.

Food safety opens on Today. It shows what needs doing now, so staff don't have to hunt through tabs. You need the Food safety add-on.

The tabs

  • Today: what needs attention now, today's checks in time order, your fridges and hot holding, and Log something.
  • Overview (managers): the safety score, today's sign-off and the last 14 days.
  • Records: every record for a day, oldest first. Tap a day at the top to see it. Past days can't be changed.
  • Team: food hygiene training, staff sickness (only for owners and the managers they choose), linking staff phones, and, for managers, who has logged what at a site in the last 30 days, including how many of their checks were on time. Records signed with a shared PIN count towards no one.
  • Inspection: the report for an inspector.
  • Set up: equipment, checklists, check times, who gets alerts, documents and extra logs.

Today

Needs attention now lists anything that can't wait, such as a reading out of range with no fix, food cooling too long or a pest sighting with no action. Each has a button that opens the right form.

Today's checks lists each check time you set up, with Done, Due now, Overdue by 20 minutes or when it's next due. A temperature round under way shows how many readings are in. If you haven't set check times yet, add them in Set up > Check times.

Fridges and hot holding shows each piece of equipment's last reading and whether it's OK, Out of range, Due (no reading in this round yet) or Out of use.

Log something

Press Log something to see every kind of record in one place: temperatures and checks, food records (cooking, cooling, deliveries and the rest), problems (pest sightings and faults; sickness and complaints for managers) and any extra logs switched on in Set up. Type in the search box to find one quickly.

The temperature round

Press Start round or Continue round on Today, or the reminder on the till. The round goes through each fridge, freezer and hot hold in turn:

  1. Type the reading on the keypad. It starts empty, so nobody can tap through without measuring. − and + change it by 0.1°.
  2. It turns green when it's in range. If it's out of range, pick what you did or write it, then save. If you can't fix it now, press Can't fix now, tell the manager.
  3. Save and next moves to the next piece of equipment. Skip for now leaves one until last. Skip: out of use opens a fault report with that equipment picked and "out of use" chosen, so it drops out of rounds until it's fixed.

When every reading is in, the round shows them all and Today marks the check as done.

If a reading is out of range, the round shows what that equipment has read today and any fault already reported for it, so you can see whether it's a one-off or getting worse. Press Update the fault to add to the fault report.

Opening and closing checks

A checklist goes one check at a time. Press Done for each one, or Problem and write what was wrong and what you did. A problem still counts as checked, and what you wrote goes on the record. If the checklist has sections, such as Kitchen and Front of house, each one shows how many of its checks are answered. Submit checks only works once every check is answered (and any photo is taken), so a blank checklist can't be sent.

Writing a checklist

In Set up, type one check per line. Start a section with a hash, for example # Kitchen. To add a short hint under a check, put it after a bar:

# Kitchen
Hand basins have soap, hot water and paper towels
No sign of pests | Droppings, gnaw marks, insects
# Front of house
Tables and menus wiped

Overview

Under the score, managers see each part of the score with its points, Where points were lost (the latest things that cost points, each opening the record) and Quickest wins (what would raise the score most). With All locations picked, Overview shows every site with the group average and a summary at the top: open breaches, checks overdue now, days not signed off in the last 7 and food hygiene certificates expiring in the next 30 days. Sites are listed lowest score first. Sickness records never appear there. The downloaded group report and the weekly email still list the site that needs attention most first.

Set up progress

Until everything is done, Set up shows a checklist such as "5 of 8 done": equipment, checklists, check times, who gets alerts, staff phones, your food safety plan, training certificates and signing off a day. You can start recording before it is finished. Each step opens the place to do it, and Next takes you to the first one left.

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