How-to videos.
Each one shows a single job in the app, in about a minute, with a voice-over and captions. Press a chapter to jump straight to that step. They’re also on our YouTube channel.
Getting started
Getting started
Send your first test order to the kitchen
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Before your first guest, let's send a test order through to the kitchen. Open Help and guide, and scan the Try a test order code with your phone's camera. Your menu opens on the phone. Tap plus on a dish, then open your order. Type a name, and tap Place order. It's paid at the till, so no money is taken. Now, on the dashboard, click Open kitchen screen. Your order is under New, with its table number. Doing more tests later? Tap Cancel while an order is still new, so it doesn't count in your takings. Tap Start cooking, then Mark ready, then Picked up, just like during service. That's it. Your café is ready for its first real order.
Add your menu, dishes and prices
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Print a QR code for every table
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Every table gets its own QR code. Here's how to print them. Go to Tables, then QR codes. Type a table number, like 13, and click Add table. Click Print all QR codes. Pick four or one per page, then click Print. Stick each code where guests can scan it while seated. A stand on the table works best. Doing takeaways? Add a counter code, so guests order at the counter instead of queueing. Lost a code? Click New code on that table, and print it again. The old one stops working.
Menus: brunch, lunch and dinner at the right times
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Running service
Running service
Run service from the kitchen screen
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The kitchen screen shows every order the moment it comes in. Click Open a screen at the top, and choose Kitchen. Leave it open on a tablet in the kitchen. Tap Chime once, so it chimes for every new order. New orders appear under New, with the table, each dish, its options and any notes. Tap Start cooking when you begin, and Mark ready when it's ready to go out. Tap Picked up once it's served or collected. Using stations, like Bar and Kitchen? Pick yours at the top to see only your dishes. Tip: keep the tablet plugged in, so the screen and the chime never sleep.
Still stuck?
Ask us, and we’ll walk you through it.
Tell us about your venue and we’ll reply, usually within one working day, to plan your setup or show you round the till on a call. It’s an enquiry only: no card, no subscription and no trial started.