Data and security
Your money, your data, your staff.
The questions owners ask before they move their till: where the money goes, who can see what, where the data lives and what happens when the power or internet drops.
The money never passes through us
Raast payments go straight from the guest’s bank or wallet app to the Raast ID of your own account, and your staff tap “Raast received” when it arrives. JazzCash payments land in your own JazzCash merchant account, under your agreement with JazzCash. Cash stays in your drawer, and card payments go through your own bank’s machine.
Café QR is the software. We take no commission on your orders and never hold your takings.
Everyone signs in as themselves
Each member of staff has their own login and a role chosen by the owner: manager, waiter or kitchen. A role decides which screens that person can open, so a waiter can take orders without seeing your payment settings or staff list.
Refunds, discounts, cancelled orders and opening the cash drawer can each be allowed, refused or set to need a manager’s PIN, role by role.
Where your data lives
Your menu, orders, takings and customer list are stored with our hosting and database providers, Vercel and Neon, and sign-in is handled by Clerk. Guests who join your loyalty list opt in themselves, and can unsubscribe at any time.
The full list of providers, and how long information is kept, is in our privacy notice.
When the power or internet drops
The till keeps taking cash, and any payment types of your own, and uploads those sales when the connection is back, so service carries on through load shedding. Raast, card, tabs, manager approvals, QR table ordering and online orders wait for the connection. A phone hotspot is the simplest backup for those.
Questions?
Message us on WhatsApp or email contact@cafeqr.app and we’ll answer anything this page doesn’t.